Work Experience

 2006 – 2016 

inTechrity Business SolutionsFounder
Lee Creek, British Columbia
January 2013 – current
Website Development
Create well designed, efficient code by using best software development software practices. Gather and refine requirements and specifications based on technical needs. Create responsive design options for site layout. Setup and train Google Business, Analytics & SEO as required. Provide post-sales support.
Technology used:
  • HTML, CSS, PHP, JavaScript, JQuery, Bootstrap, MySQL, Laravel, GitHub, Linux web hosting
Technical Support
  • Computer maintenance & updating
  • Managed I.T. services
  • Home and office networking solutions
  • Training
Residential Construction Project Management
Planned, organized and managed multiple simultaneous residential houses and renovations. Analyzed blueprints, created project documents, sub-contractor selection, purchasing, budget, negotiations, project development, and quality control.
Project Management
  • 100% on-time project completion – met budget requirements and strict timelines.
  • Minimized project risks by 30% – through proactive risk management and active listening.
  • Cut material costs by 15% – established valuable relationships with local building supply companies.
Client and Vendor Relations
  • Increased customer referrals by 20% - provided value-added advice for landscaping and property maintenance, in addition to weekly progress reports.
  • 15% reduction in labour costs – through negotiation with local contractors and employees.
  • Developed and implemented quality control programs – inspected work performed by all team members and subcontractors to ensure conformity with specifications and quality.
Staff Development
  • Initiated cross-training and ongoing development programs – engaged staff by creating a cross-trade learning environment and encouraged continuous learning.
  • Mentored through industry expertise – trained and educated junior team members on requirements, workplace safety and regulations in a professional and considerate manner.
  • Established a positive and productive work environment – communicated and understood the needs of the client, team members, subcontractors and vendors.
Canadian Open Data ExperienceProject Lead
Kamloops, British Columbia
February 20–22, 2015
Government of Canada sponsored competition. Teams were given 48-hours to create a functional web-app. Created personas, scenarios and use cases to assist with evaluation and decision-making processes. Developed utilizing a mixture of agile and lean methodologies.
Technology used:
  • Bootstrap, PHP, HTML, CSS, JQuery, MySQL, GitHub, Trello
 2002 – 2004 
Grand SaloonManager
New York, New York
December 2002 – November 2004
Bar Management
  • Reduced errors and excess inventory by 6% – converted manual process to digital spreadsheets.
  • Increased image and reputation – ensured service conformed to quality control procedures.
Client Relations
  • Decreased customer complaints by 40% – created customer satisfaction procedures.
  • Increased repeat customer by 15% – provided a comfortable and safe environment.
Staff Management
  • Hired team members – cross-trained staff to ensure floor coverage and continual personal development.
  • Established a positive and productive work environment – created open communication channels between management and personnel.
 1997 – 2002 
Kuehne + NagelManager, Client Information Systems
Jersey City, New Jersey
June 2000 – September 2002
San Francisco, California
July 1997 – June 2000
Customer Support
  • National sales support for customer presentations
  • Liaison between customers IT department and internal IT department
  • Customer training of IT products and creation of customized manuals
Office Support
  • Employee training of PC functionality
  • Employee training of IT products and creation of customized manuals
  • Liaison between office employees and IT department
  • PC maintenance
Product Development
  • Integration of operating systems into one worldwide system
    • Created functional system requirements
    • Created project plan for testing and implementation
    • Managed process until final release
  • Enhancement of customer tracking systems (Web and PC applications)
  • EDI & XML implementation
    • Designed data mapping between customer and systems
    • Tested, implemented and supported process
 1995 – 1997 
Expeditors InternationalIn-house Representative (The Gap, Inc.)
San Francisco, California
June 1995 – July 1997
  • 100% Accounts Receivable reconciliation within 30 days
  • Coordinated shipping and delivery for Duty Free Shops and International Sales Program
  • Created manuals and working guidelines for offices, agents and shippers
  • Provided monthly and quarterly reporting

Related Educational Experience

 2011 – 2015 

Private Tutoring
Java, C++, HTML, CSS, JavaScript, PHP
  • Concept clarification
  • Design and Implementation
  • Debugging solutions
Microsoft Office (Access, Excel, PowerPoint, Word)
  • Assisted with understanding and using MSOffice products for assignments, reports and presentations
  • Advanced Excel concepts
Undergraduate Capstone Open Source Projects (UCOSP)
UCOSP brings students together to work on joint capstone projects. Students learn distributed development using a mix of agile and open source processes.
  • One of only forty students selected from Canada to participate in the program
  • Developed native plugins for BlackBerry 10
    • Contribution to INSIDE BlackBerry Developer Blog
    • Project Report for faculty supervisor, Kevin O'Neil
    • Project Poster presented at the TRU Annual Undergraduate Research & Innovation Conference in March, 2015
Technology used:
  • C++, HTML, JavaScript, CSS, GitHub, BlackBerry 10
Computing Science Project
The capstone project includes the practical design and implementation of a supervised project. Students develop a 'live project' which includes experience working with an external client.
  • Provided a "proof of concept" representation of MongoDB with specific sample data sets
  • Confirmed the request to populate MongoDB with existing JSON BLOB data and provided querying functionality
  • Project Report
Technology used:
  • Java, C#, MongoDB, JSON
Mobile App Development
The app provided a map to alleviate confusion for beginning students in a new environment.
  • Used location based coordinates to indicate shortest path to destination
  • Offered local shopping and food outlets within walking distance to the campus
  • Project Details
Technology used:
  • Java, Eclipse, SQLite, Google Maps API
Human Computer Interaction
Utilizing Google Street View, created a virtual ski-through of Sun Peaks utilizing a Kinect system
  • Used body movements to control a skiing motion to move around the mountain
  • Added hand/mouse functionality to allow the user to use their computer’s mouse
  • Project Video
Technology used:
  • HTML, CSS, control:mapper
Integrated Marketing Communications
Created and proposed a marketing plan for a local business in Kamloops, Goddyn & Associates Financial Services, Inc. The goal was to obtain 50 new clients during the first 60 days of 2015 (RRSP contribution deadline).
  • Enhanced social media and web presence
  • Local advertising and referral program
  • Project Proposal
Strategic Management
Created a revised Strategic Plan for local business to achieve outcomes quicker. Proposal included:
  • New website
  • Improved marketing and communication
  • Project Proposal